\u8cfc\u7269\u8207\u9001\u8ca8\u9808\u77e5 | Pawshub.HK<\/title>\n <meta name=\"description\" content=\"Pawshub.HK \u8cfc\u7269\u8207\u9001\u8ca8\u9808\u77e5\u3002\">\n <link rel=\"preconnect\" href=\"https:\/\/fonts.googleapis.com\">\n <link rel=\"preconnect\" href=\"https:\/\/fonts.gstatic.com\" crossorigin>\n <link href=\"https:\/\/fonts.googleapis.com\/css2?family=Nunito:wght@400;500;600;700;800&display=swap\" rel=\"stylesheet\">\n <link rel=\"stylesheet\" href=\"https:\/\/cdnjs.cloudflare.com\/ajax\/libs\/font-awesome\/6.5.0\/css\/all.min.css\">\n <style>\n *, *::before, *::after { margin: 0; padding: 0; box-sizing: border-box; }\n\n :root {\n --primary: #69a758;\n --primary-dark: #518a42;\n --primary-light: #e8f5e4;\n --primary-50: #f3faf1;\n --text: #222222;\n --text-secondary: #616161;\n --text-tertiary: #717171;\n --bg: #ffffff;\n --bg-gray: #f7f7f7;\n --border: #dddddd;\n --border-light: #ebebeb;\n --shadow-sm: 0 1px 2px rgba(0,0,0,0.04), 0 2px 8px rgba(0,0,0,0.02);\n --shadow-md: 0 2px 4px rgba(0,0,0,0.04), 0 8px 16px rgba(0,0,0,0.06);\n --shadow-lg: 0 4px 8px rgba(0,0,0,0.04), 0 16px 32px rgba(0,0,0,0.08);\n --radius: 12px;\n --radius-sm: 8px;\n --radius-lg: 16px;\n --radius-xl: 24px;\n --radius-pill: 9999px;\n }\n\n html {\n scroll-behavior: smooth;\n scroll-padding-top: 72px;\n }\n\n body {\n font-family: 'Nunito', -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, \"Helvetica Neue\", Arial, sans-serif;\n background: var(--bg);\n color: var(--text);\n line-height: 1.6;\n font-size: 16px;\n -webkit-font-smoothing: antialiased;\n overflow-x: hidden;\n }\n\n \/* \u9032\u5ea6\u689d *\/\n .reading-progress {\n position: fixed;\n top: 0;\n left: 0;\n height: 3px;\n background: var(--primary);\n z-index: 1100;\n width: 0%;\n transition: width 0.15s linear;\n border-radius: 0 2px 2px 0;\n }\n\n \/* \u7c98\u6027\u5c0e\u822a \u2014 Airbnb pill bar *\/\n .sticky-nav {\n position: sticky;\n top: 0;\n z-index: 1000;\n background: var(--bg);\n border-bottom: 1px solid var(--border-light);\n }\n\n .sticky-nav-inner {\n max-width: 1120px;\n margin: 0 auto;\n padding: 0 24px;\n display: flex;\n align-items: center;\n height: 64px;\n gap: 6px;\n overflow-x: auto;\n -webkit-overflow-scrolling: touch;\n scrollbar-width: none;\n }\n\n .sticky-nav-inner::-webkit-scrollbar { display: none; }\n\n .nav-pill {\n text-decoration: none;\n color: var(--text-secondary);\n font-size: 14px;\n font-weight: 600;\n white-space: nowrap;\n padding: 8px 16px;\n border-radius: var(--radius-pill);\n border: 1.5px solid transparent;\n transition: all 0.2s ease;\n }\n\n .nav-pill:hover {\n background: var(--bg-gray);\n color: var(--text);\n }\n\n .nav-pill.active {\n background: var(--text);\n color: var(--bg);\n border-color: var(--text);\n }\n\n .nav-pill-divider {\n width: 1px;\n height: 24px;\n background: var(--border-light);\n flex-shrink: 0;\n margin: 0 4px;\n }\n\n \/* Hero \u2014 Airbnb style *\/\n .hero {\n max-width: 1120px;\n margin: 0 auto;\n padding: 64px 24px 48px;\n }\n\n .hero-breadcrumb {\n display: flex;\n align-items: center;\n gap: 8px;\n margin-bottom: 32px;\n font-size: 14px;\n }\n\n .hero-breadcrumb a {\n color: var(--text-secondary);\n text-decoration: none;\n }\n\n .hero-breadcrumb a:hover { color: var(--text); text-decoration: underline; }\n\n .hero-breadcrumb .sep { color: var(--text-tertiary); font-size: 11px; }\n .hero-breadcrumb .current { color: var(--text); font-weight: 600; }\n\n .hero h1 {\n font-size: clamp(32px, 5vw, 48px);\n font-weight: 800;\n line-height: 1.1;\n color: var(--text);\n margin-bottom: 16px;\n letter-spacing: -0.02em;\n }\n\n .hero-description {\n font-size: 18px;\n color: var(--text-secondary);\n line-height: 1.6;\n max-width: 640px;\n margin-bottom: 24px;\n }\n\n .hero-updated {\n display: inline-flex;\n align-items: center;\n gap: 8px;\n font-size: 14px;\n color: var(--text-tertiary);\n }\n\n .hero-updated i { font-size: 13px; }\n\n \/* \u5167\u5bb9\u5bb9\u5668 *\/\n .content-area {\n max-width: 1120px;\n margin: 0 auto;\n padding: 0 24px 80px;\n }\n\n \/* \u7ae0\u7bc0\u5361\u7247 *\/\n .section-card {\n background: var(--bg);\n border: 1px solid var(--border-light);\n border-radius: var(--radius-lg);\n padding: 40px;\n margin-bottom: 16px;\n box-shadow: var(--shadow-sm);\n opacity: 0;\n transform: translateY(16px);\n transition: opacity 0.5s ease, transform 0.5s ease;\n }\n\n .section-card.visible {\n opacity: 1;\n transform: translateY(0);\n }\n\n .section-card:nth-child(odd) {\n \/* \u4e0d\u505a\u4ea4\u66ff\u80cc\u666f\uff0cAirbnb \u98a8\u683c\u4fdd\u6301\u4e7e\u6de8 *\/\n }\n\n .section-card-header {\n display: flex;\n align-items: flex-start;\n gap: 16px;\n margin-bottom: 8px;\n }\n\n .section-icon {\n width: 40px;\n height: 40px;\n border-radius: var(--radius-sm);\n background: var(--primary-light);\n color: var(--primary);\n display: flex;\n align-items: center;\n justify-content: center;\n font-size: 16px;\n flex-shrink: 0;\n margin-top: 2px;\n }\n\n .section-card-header-text h2 {\n font-size: 22px;\n font-weight: 700;\n color: var(--text);\n line-height: 1.3;\n letter-spacing: -0.01em;\n }\n\n .section-intro {\n font-size: 16px;\n color: var(--text-secondary);\n line-height: 1.65;\n margin-bottom: 24px;\n }\n\n \/* \u6bb5\u843d *\/\n .section-card p {\n font-size: 16px;\n color: var(--text-secondary);\n line-height: 1.7;\n margin-bottom: 16px;\n }\n\n .section-card p:last-child { margin-bottom: 0; }\n\n \/* \u5217\u8868 \u2014 Airbnb \u98a8\u683c\uff1a\u7121\u5713\u9ede\uff0c\u9760\u9593\u8ddd\u5206\u9694 *\/\n .section-card ul {\n list-style: none;\n padding: 0;\n margin: 0 0 20px;\n }\n\n .section-card ul li {\n position: relative;\n padding: 12px 0 12px 32px;\n border-bottom: 1px solid var(--border-light);\n font-size: 16px;\n color: var(--text-secondary);\n line-height: 1.7;\n }\n\n .section-card ul li:last-child { border-bottom: none; }\n\n .section-card ul > li::before {\n content: '';\n position: absolute;\n left: 8px;\n top: 20px;\n width: 8px;\n height: 8px;\n border-radius: 50%;\n background: var(--border);\n }\n\n .section-card ul ul {\n margin: 0 0 0 16px;\n }\n\n .section-card ul ul li {\n padding-left: 24px;\n border-bottom: none;\n padding-top: 6px;\n padding-bottom: 6px;\n }\n\n .section-card ul ul li::before {\n width: 5px;\n height: 5px;\n top: 14px;\n left: 6px;\n background: var(--border-light);\n }\n\n \/* \u6709\u5e8f\u5217\u8868 *\/\n .section-card ol {\n padding: 0;\n margin: 0 0 20px;\n list-style: none;\n counter-reset: steps;\n }\n\n .section-card ol li {\n position: relative;\n padding: 16px 0 16px 48px;\n border-bottom: 1px solid var(--border-light);\n font-size: 16px;\n color: var(--text-secondary);\n line-height: 1.7;\n counter-increment: steps;\n }\n\n .section-card ol li:last-child { border-bottom: none; }\n\n .section-card ol li::before {\n content: counter(steps);\n position: absolute;\n left: 0;\n top: 16px;\n width: 32px;\n height: 32px;\n background: var(--bg-gray);\n color: var(--text-secondary);\n font-family: 'Nunito', sans-serif;\n font-size: 14px;\n font-weight: 700;\n border-radius: 50%;\n display: flex;\n align-items: center;\n justify-content: center;\n }\n\n .section-card strong {\n color: var(--text);\n font-weight: 700;\n }\n\n .section-card a {\n color: var(--primary-dark);\n text-decoration: underline;\n text-underline-offset: 2px;\n text-decoration-thickness: 1px;\n transition: color 0.15s;\n }\n\n .section-card a:hover { color: var(--primary); }\n\n \/* \u5b50\u6a19\u984c *\/\n .sub-heading {\n font-size: 18px;\n font-weight: 700;\n color: var(--text);\n margin: 32px 0 12px;\n letter-spacing: -0.01em;\n }\n\n \/* \u8868\u683c \u2014 Airbnb \u5361\u7247\u5f0f *\/\n .table-card {\n border: 1px solid var(--border-light);\n border-radius: var(--radius);\n overflow: hidden;\n margin: 24px 0;\n }\n\n .table-card table {\n width: 100%;\n border-collapse: collapse;\n font-size: 15px;\n }\n\n .table-card thead th {\n background: var(--bg-gray);\n font-size: 12px;\n font-weight: 700;\n letter-spacing: 0.06em;\n text-transform: uppercase;\n color: var(--text-tertiary);\n padding: 14px 20px;\n text-align: left;\n border-bottom: 1px solid var(--border-light);\n }\n\n .table-card tbody td {\n padding: 20px;\n border-bottom: 1px solid var(--border-light);\n color: var(--text-secondary);\n vertical-align: top;\n line-height: 1.65;\n }\n\n .table-card tbody tr:last-child td { border-bottom: none; }\n\n .table-card .region-name {\n font-weight: 700;\n color: var(--text);\n }\n\n .table-card .schedule {\n font-size: 14px;\n color: var(--text-tertiary);\n }\n\n .tag-row {\n display: flex;\n flex-wrap: wrap;\n gap: 6px;\n margin-bottom: 6px;\n }\n\n .tag {\n display: inline-flex;\n align-items: center;\n gap: 5px;\n font-size: 13px;\n font-weight: 600;\n padding: 5px 12px;\n border-radius: var(--radius-pill);\n }\n\n .tag i { font-size: 11px; }\n\n .tag-green {\n background: var(--primary-light);\n color: var(--primary-dark);\n }\n\n .tag-gray {\n background: var(--bg-gray);\n color: var(--text-secondary);\n }\n\n .table-note {\n font-size: 13px;\n color: var(--text-tertiary);\n margin-top: 8px;\n }\n\n .table-note a {\n color: #25D366;\n font-weight: 600;\n text-decoration: none;\n }\n\n .table-note a:hover { text-decoration: underline; }\n\n \/* \u9280\u884c\u8cc7\u8a0a\u5361\u7247 *\/\n .bank-card {\n background: var(--bg-gray);\n border-radius: var(--radius);\n padding: 24px;\n margin: 20px 0;\n }\n\n .bank-field {\n display: flex;\n justify-content: space-between;\n align-items: center;\n padding: 14px 0;\n }\n\n .bank-field + .bank-field { border-top: 1px solid var(--border-light); }\n\n .bank-field-label {\n font-size: 14px;\n font-weight: 600;\n color: var(--text-tertiary);\n }\n\n .bank-field-value {\n font-size: 15px;\n font-weight: 700;\n color: var(--text);\n text-align: right;\n }\n\n \/* \u63d0\u793a\u6846 \u2014 Airbnb \u98a8\u683c *\/\n .callout {\n display: flex;\n gap: 14px;\n padding: 20px;\n border-radius: var(--radius);\n margin: 20px 0;\n font-size: 15px;\n line-height: 1.65;\n color: var(--text-secondary);\n }\n\n .callout-icon {\n flex-shrink: 0;\n width: 32px;\n height: 32px;\n border-radius: 50%;\n display: flex;\n align-items: center;\n justify-content: center;\n font-size: 14px;\n }\n\n .callout-info {\n background: var(--primary-50);\n border: 1px solid rgba(105,167,88,0.15);\n }\n\n .callout-info .callout-icon {\n background: var(--primary-light);\n color: var(--primary);\n }\n\n .callout-warn {\n background: #fffbeb;\n border: 1px solid rgba(217,119,6,0.15);\n }\n\n .callout-warn .callout-icon {\n background: #fef3c7;\n color: #d97706;\n }\n\n .callout-danger {\n background: #fef2f2;\n border: 1px solid rgba(220,38,38,0.12);\n }\n\n .callout-danger .callout-icon {\n background: #fee2e2;\n color: #dc2626;\n }\n\n \/* \u81ea\u53d6\u63d0\u793a *\/\n .empty-state {\n display: flex;\n align-items: center;\n gap: 14px;\n padding: 20px;\n background: var(--bg-gray);\n border-radius: var(--radius);\n color: var(--text-tertiary);\n font-size: 15px;\n }\n\n .empty-state i {\n font-size: 18px;\n color: var(--border);\n }\n\n \/* \u806f\u7d61\u65b9\u5f0f \u2014 Airbnb \u98a8\u683c *\/\n .contact-cards {\n display: grid;\n grid-template-columns: repeat(3, 1fr);\n gap: 12px;\n margin: 24px 0;\n }\n\n .contact-tile {\n border: 1px solid var(--border-light);\n border-radius: var(--radius);\n padding: 24px 20px;\n text-align: center;\n transition: box-shadow 0.2s ease, border-color 0.2s ease;\n cursor: default;\n }\n\n .contact-tile:hover {\n box-shadow: var(--shadow-md);\n border-color: var(--border);\n }\n\n .contact-tile-icon {\n width: 44px;\n height: 44px;\n border-radius: 50%;\n display: flex;\n align-items: center;\n justify-content: center;\n font-size: 18px;\n margin: 0 auto 12px;\n }\n\n .contact-tile-icon.c-whatsapp { background: #dcf8c6; color: #25D366; }\n .contact-tile-icon.c-email { background: var(--primary-light); color: var(--primary); }\n .contact-tile-icon.c-social { background: #f3e8ff; color: #7c3aed; }\n\n .contact-tile-label {\n font-size: 12px;\n font-weight: 600;\n letter-spacing: 0.04em;\n text-transform: uppercase;\n color: var(--text-tertiary);\n margin-bottom: 6px;\n }\n\n .contact-tile-value {\n font-size: 15px;\n font-weight: 600;\n color: var(--text);\n }\n\n .contact-tile-value a {\n color: var(--text);\n text-decoration: none;\n }\n\n .contact-tile-value a:hover { text-decoration: underline; color: var(--primary-dark); }\n\n .hours-pill {\n display: inline-flex;\n align-items: center;\n gap: 8px;\n margin-top: 20px;\n padding: 10px 20px;\n background: var(--bg-gray);\n border-radius: var(--radius-pill);\n font-size: 14px;\n font-weight: 600;\n color: var(--text-secondary);\n }\n\n .hours-pill i { font-size: 13px; color: var(--text-tertiary); }\n\n \/* \u5e95\u90e8 *\/\n .page-footer {\n max-width: 1120px;\n margin: 0 auto;\n padding: 0 24px 56px;\n }\n\n .page-footer hr {\n border: none;\n height: 1px;\n background: var(--border-light);\n margin-bottom: 24px;\n }\n\n .page-footer p {\n font-size: 14px;\n color: var(--text-tertiary);\n text-align: center;\n }\n\n \/* \u56de\u5230\u9802\u90e8 *\/\n .scroll-top-btn {\n position: fixed;\n bottom: 32px;\n left: 50%;\n transform: translateX(-50%) translateY(20px);\n z-index: 999;\n height: 48px;\n padding: 0 28px;\n background: var(--text);\n color: var(--bg);\n border: none;\n border-radius: var(--radius-pill);\n cursor: pointer;\n display: flex;\n align-items: center;\n gap: 10px;\n font-family: 'Nunito', sans-serif;\n font-size: 14px;\n font-weight: 700;\n box-shadow: var(--shadow-lg);\n opacity: 0;\n transition: all 0.3s ease;\n pointer-events: none;\n }\n\n .scroll-top-btn.visible {\n opacity: 1;\n transform: translateX(-50%) translateY(0);\n pointer-events: auto;\n }\n\n .scroll-top-btn:hover {\n background: #333;\n transform: translateX(-50%) translateY(-2px);\n }\n\n \/* \u97ff\u61c9\u5f0f *\/\n @media (max-width: 768px) {\n .hero { padding: 40px 20px 32px; }\n .hero h1 { font-size: 28px; }\n .hero-description { font-size: 16px; }\n\n .content-area { padding: 0 16px 72px; }\n\n .section-card {\n padding: 28px 24px;\n border-radius: var(--radius);\n }\n\n .section-card-header h2 { font-size: 20px; }\n .sub-heading { font-size: 17px; }\n\n .section-card ul li,\n .section-card ol li,\n .section-card p { font-size: 15px; }\n\n .contact-cards {\n grid-template-columns: 1fr;\n gap: 8px;\n }\n\n .contact-tile {\n display: flex;\n align-items: center;\n gap: 14px;\n text-align: left;\n padding: 18px 20px;\n }\n\n .contact-tile-icon { margin: 0; flex-shrink: 0; }\n\n .table-card thead th,\n .table-card tbody td { padding: 14px 16px; font-size: 14px; }\n\n .bank-card { padding: 18px; }\n .bank-field { font-size: 14px; }\n\n .callout { padding: 16px; font-size: 14px; }\n\n \/* \u624b\u6a5f\u7aef\u8868\u683c\u5361\u7247\u5316 *\/\n .table-card thead { display: none; }\n .table-card tbody,\n .table-card tbody tr,\n .table-card tbody td {\n display: block;\n width: 100%;\n }\n\n .table-card tbody tr {\n padding: 16px;\n }\n\n .table-card tbody tr + tr {\n border-top: 1px solid var(--border-light);\n }\n\n .table-card tbody td {\n border: none;\n padding: 3px 0;\n }\n\n .table-card tbody td::before {\n display: block;\n font-size: 11px;\n font-weight: 700;\n letter-spacing: 0.06em;\n text-transform: uppercase;\n color: var(--text-tertiary);\n margin-bottom: 3px;\n }\n\n .table-card tbody td:nth-of-type(1)::before { content: \"\u5730\u5340\"; }\n .table-card tbody td:nth-of-type(2)::before { content: \"\u9001\u8ca8\u6642\u6bb5\"; }\n .table-card tbody td:nth-of-type(3)::before { content: \"\u904b\u8cbb\u8a73\u60c5\"; }\n\n .scroll-top-btn {\n bottom: 24px;\n padding: 0 24px;\n height: 44px;\n font-size: 13px;\n }\n }\n\n @media (prefers-reduced-motion: reduce) {\n *, *::before, *::after {\n animation-duration: 0.01ms !important;\n transition-duration: 0.01ms !important;\n }\n html { scroll-behavior: auto; }\n .section-card { opacity: 1; transform: none; }\n }\n\n :focus-visible {\n outline: 2px solid var(--primary);\n outline-offset: 2px;\n border-radius: 4px;\n }\n <\/style>\n<\/head>\n<body>\n\n <div class=\"reading-progress\" id=\"readingProgress\" role=\"progressbar\" aria-label=\"Last Updated: 07\/04\/2026 \u00b7 \u00a9 Pawshub.HK Limited All Rights Reserved\"><\/div>\n\n \n <nav class=\"sticky-nav\" aria-label=\"Page Navigation\">\n <div class=\"sticky-nav-inner\">\n <a href=\"#sec-order\" class=\"nav-pill\">Ordering Process<\/a>\n <span class=\"nav-pill-divider\"><\/span>\n <a href=\"#sec-payment\" class=\"nav-pill\">Payment Methods<\/a>\n <span class=\"nav-pill-divider\"><\/span>\n <a href=\"#sec-delivery\" class=\"nav-pill\">Delivery Arrangements<\/a>\n <span class=\"nav-pill-divider\"><\/span>\n <a href=\"#sec-pickup\" class=\"nav-pill\">Self-Collection<\/a>\n <span class=\"nav-pill-divider\"><\/span>\n <a href=\"#sec-receive\" class=\"nav-pill\">Delivery Instructions<\/a>\n <span class=\"nav-pill-divider\"><\/span>\n <a href=\"#sec-return\" class=\"nav-pill\">Returns and Exchanges<\/a>\n <span class=\"nav-pill-divider\"><\/span>\n <a href=\"#sec-contact\" class=\"nav-pill\">Contact Us<\/a>\n <\/div>\n <\/nav>\n\n \n <header class=\"hero\" id=\"top\">\n <div class=\"hero-breadcrumb\">\n <a href=\"#\">Home<\/a>\n <span class=\"sep\"><i class=\"fas fa-chevron-right\"><\/i><\/span>\n <span class=\"current\">Shopping & Delivery Information<\/span>\n <\/div>\n <h1>Shopping & Delivery Information<\/h1>\n <p class=\"hero-description\">Welcome to Pawshub.HK! We are dedicated to providing high-quality products and convenient services for you and your furry companion.<\/p>\n <div class=\"hero-updated\">\n <i class=\"far fa-clock\"><\/i>\n Last Updated: April 7, 2026\n <\/div>\n <\/header>\n\n \n <main class=\"content-area\">\n\n \n <article class=\"section-card\" id=\"sec-order\">\n <div class=\"section-card-header\">\n <div class=\"section-icon\"><i class=\"fas fa-bag-shopping\"><\/i><\/div>\n <div class=\"section-card-header-text\"><h2>Ordering Process<\/h2><\/div>\n <\/div>\n <ul>\n <li><strong>Website Ordering<\/strong> \u2014 Customers can browse and purchase desired products 24 hours a day through our website. Simply add items to your shopping cart, follow the on-screen instructions to fill in delivery details, and select a payment method.<\/li>\n <li><strong>Order Confirmation<\/strong> \u2014 Once an order is submitted, the system will automatically send an \"Order Confirmation Email\" to your email address. If you do not receive it, please check your spam folder or contact our customer service team.<\/li>\n <li><strong>Stock Information<\/strong> \u2014 All orders are subject to inventory availability. In the event of a stock shortage, we will contact you via email or WhatsApp as soon as possible to arrange a refund or product replacement.<\/li>\n <\/ul>\n <\/article>\n\n \n <article class=\"section-card\" id=\"sec-payment\">\n <div class=\"section-card-header\">\n <div class=\"section-icon\"><i class=\"fas fa-credit-card\"><\/i><\/div>\n <div class=\"section-card-header-text\"><h2>Payment Methods<\/h2><\/div>\n <\/div>\n <p class=\"section-intro\">We offer a variety of secure and convenient payment methods for your selection.<\/p>\n <ul>\n <li><strong>Online Credit Card<\/strong> \u2014 Supported cards include Visa, MasterCard, and American Express.<\/li>\n <li>\n <strong>Bank Transfer \/ ATM<\/strong> \u2014 Please transfer the payment to the following bank account and upload the receipt after payment:\n <div class=\"bank-card\">\n <div class=\"bank-field\">\n <span class=\"bank-field-label\">Bank<\/span>\n <span class=\"bank-field-value\">DBS Bank (Hong Kong)<\/span>\n <\/div>\n <div class=\"bank-field\">\n <span class=\"bank-field-label\">Account Number<\/span>\n <span class=\"bank-field-value\">016-478-794-988-3539<\/span>\n <\/div>\n <div class=\"bank-field\">\n <span class=\"bank-field-label\">Account Name<\/span>\n <span class=\"bank-field-value\">Pawshub.HK Limited<\/span>\n <\/div>\n <\/div>\n <\/li>\n <\/ul>\n <\/article>\n\n \n <article class=\"section-card\" id=\"sec-delivery\">\n <div class=\"section-card-header\">\n <div class=\"section-icon\"><i class=\"fas fa-truck-fast\"><\/i><\/div>\n <div class=\"section-card-header-text\"><h2>Delivery Arrangements<\/h2><\/div>\n <\/div>\n <p class=\"section-intro\">We primarily engage third-party logistics companies (e.g., SF Express, Hongkong Post, or local couriers) to deliver your orders.<\/p>\n\n <h3 class=\"sub-heading\">Delivery Areas & Shipping Fees<\/h3>\n\n <div class=\"table-card\">\n <table>\n <thead>\n <tr>\n <th>Area<\/th>\n <th>Delivery Time Slot<\/th>\n <th>Shipping Fee Details<\/th>\n <\/tr>\n <\/thead>\n <tbody>\n <tr>\n <td><span class=\"region-name\">Hong Kong Island \/ Kowloon \/ New Territories<\/span><\/td>\n <td class=\"schedule\">Monday to Saturday<br>(Except Public Holidays)<\/td>\n <td>\n <div class=\"tag-row\">\n <span class=\"tag tag-green\"><i class=\"fas fa-check\"><\/i> Free shipping on orders over HK$300<\/span>\n <span class=\"tag tag-gray\"><i class=\"fas fa-tag\"><\/i> Under HK$$30<\/span>\n <\/div>\n <p class=\"table-note\">Unless the product is clearly marked as including shipping fees<\/p>\n <\/td>\n <\/tr>\n <tr>\n <td><span class=\"region-name\">Remote Areas \/ Outlying Islands<\/span><\/td>\n <td class=\"schedule\">Monday to Saturday<br>(Except Public Holidays)<\/td>\n <td>Remote areas (e.g., Discovery Bay, Tung Chung, Ma Wan, etc.) are subject to an additional surcharge. Please refer to the checkout page for details.<\/td>\n <\/tr>\n <tr>\n <td><span class=\"region-name\">SF Station \/ Locker<\/span><\/td>\n <td class=\"schedule\">Subject to SF Express operating hours<\/td>\n <td>\n Delivery to SF Express service points or SF Lockers across Hong Kong is available, with shipping fees calculated the same as for home delivery.\n <p class=\"table-note\"><a href=\"tel:+85297626205\"><i class=\"fab fa-whatsapp\"><\/i> WhatsApp 9762 6205<\/a> Specified Delivery Method<\/p>\n <\/td>\n <\/tr>\n <\/tbody>\n <\/table>\n <\/div>\n\n <div class=\"callout callout-warn\">\n <div class=\"callout-icon\"><i class=\"fas fa-circle-info\"><\/i><\/div>\n <div>If an order includes large or overweight items (e.g., cat litter, large bags of food), shipping fees may be adjusted. The specific amount will be displayed on the checkout page.<\/div>\n <\/div>\n\n <h3 class=\"sub-heading\">Delivery Time<\/h3>\n <ul>\n <li><strong>Estimated Delivery Time<\/strong> \u2014 After payment confirmation, orders are generally delivered within 1\u20133 working days (remote areas may require an additional 1\u20132 days).<\/li>\n <li><strong>Order Cut-off Time<\/strong> \u2014 Orders with payment confirmed before 12:00 PM daily will be dispatched on the next working day; subsequent orders will be processed accordingly.<\/li>\n <\/ul>\n\n <h3 class=\"sub-heading\">Adverse Weather Arrangements<\/h3>\n <p>To ensure the safety of logistics personnel, delivery arrangements during adverse weather are as follows:<\/p>\n <div class=\"callout callout-danger\">\n <div class=\"callout-icon\"><i class=\"fas fa-triangle-exclamation\"><\/i><\/div>\n <div><strong>Tropical Cyclone Warning Signal No. 8 or Above \/ Black Rainstorm Warning<\/strong> \u2014 If the signal is hoisted before the order cut-off time, delivery and dispatch services will be suspended for the day, and orders will be deferred to the next working day.<\/div>\n <\/div>\n <\/article>\n\n \n <article class=\"section-card\" id=\"sec-pickup\">\n <div class=\"section-card-header\">\n <div class=\"section-icon\"><i class=\"fas fa-store\"><\/i><\/div>\n <div class=\"section-card-header-text\"><h2>Self-Pickup Service<\/h2><\/div>\n <\/div>\n <div class=\"empty-state\">\n <i class=\"fas fa-circle-xmark\"><\/i>\n <span>We currently do not offer in-store pickup services.<\/span>\n <\/div>\n <\/article>\n\n \n <article class=\"section-card\" id=\"sec-receive\">\n <div class=\"section-card-header\">\n <div class=\"section-icon\"><i class=\"fas fa-box-open\"><\/i><\/div>\n <div class=\"section-card-header-text\"><h2>Receiving Goods Notes<\/h2><\/div>\n <\/div>\n <p class=\"section-intro\">To protect your rights, please take note of the following when signing for your goods.<\/p>\n <ol>\n <li><strong>On-site Verification<\/strong> \u2014 Please inspect the items upon delivery whenever possible. If the packaging is damaged, leaking, or shows signs of tampering, notify the delivery personnel immediately and refuse acceptance, then contact us for follow-up.<\/li>\n <li><strong>Dry \/ Wet Food Inspection<\/strong> \u2014 Upon receiving pet food, please check that the packaging is intact and that the product is within its expiration date.<\/li>\n <li><strong>Incorrect Delivery<\/strong> \u2014 If the items received do not match the order, please retain the original packaging and products, and contact us within 3 days to arrange a replacement.<\/li>\n <\/ol>\n <\/article>\n\n \n <article class=\"section-card\" id=\"sec-return\">\n <div class=\"section-card-header\">\n <div class=\"section-icon\"><i class=\"fas fa-arrow-rotate-left\"><\/i><\/div>\n <div class=\"section-card-header-text\"><h2>Return & Exchange Policy<\/h2><\/div>\n <\/div>\n <p class=\"section-intro\">Due to the nature of pet supplies (especially food and hygiene products), no returns or exchanges are accepted except under the following circumstances.<\/p>\n <ul>\n <li>except under the following circumstances:<\/li>\n <li>The product has quality issues (e.g., unopened packaging but spoiled contents).<\/li>\n <li>The product is severely damaged during transportation.<\/li>\n <\/ul>\n\n <h3 class=\"sub-heading\">Return and Exchange Process<\/h3>\n <p>If the above return conditions are met, please contact us within 3 working days of receiving the goods, providing your order number and photos of the items. After verification, we will arrange a reshipment or refund.<\/p>\n\n <div class=\"callout callout-info\">\n <div class=\"callout-icon\"><i class=\"fas fa-envelope\"><\/i><\/div>\n <div>of receiving the goods, and provide the order number and product photos. After verification, we will arrange a replacement or refund.<a href=\"mailto:support@pawshubhk.com\">support@pawshubhk.com<\/a><br>Email:<a href=\"tel:+85297626205\">+852 9762 6205<\/a><\/div>\n <\/div>\n\n <div class=\"callout callout-danger\">\n <div class=\"callout-icon\"><i class=\"fas fa-triangle-exclamation\"><\/i><\/div>\n <div><strong>Special Notice<\/strong> \u2014 Returns or exchanges will not be accepted if the pet dislikes the flavor or if the product is damaged due to the owner\u2019s negligence.<\/div>\n <\/div>\n <\/article>\n\n \n <article class=\"section-card\" id=\"sec-contact\">\n <div class=\"section-card-header\">\n <div class=\"section-icon\"><i class=\"fas fa-headset\"><\/i><\/div>\n <div class=\"section-card-header-text\"><h2>Contact Us<\/h2><\/div>\n <\/div>\n <p class=\"section-intro\">For any inquiries regarding shopping or delivery, please feel free to contact us through the following channels.<\/p>\n\n <div class=\"contact-cards\">\n <div class=\"contact-tile\">\n <div class=\"contact-tile-icon c-whatsapp\"><i class=\"fab fa-whatsapp\"><\/i><\/div>\n <div>\n <div class=\"contact-tile-label\">WhatsApp<\/div>\n <div class=\"contact-tile-value\"><a href=\"tel:+85297626205\">+852 9762 6205<\/a><\/div>\n <\/div>\n <\/div>\n <div class=\"contact-tile\">\n <div class=\"contact-tile-icon c-email\"><i class=\"fas fa-envelope\"><\/i><\/div>\n <div>\n <div class=\"contact-tile-label\">For any inquiries regarding shopping or delivery, please feel free to contact us via:<\/div>\n <div class=\"contact-tile-value\"><a href=\"mailto:support@pawshubhk.com\">support@pawshubhk.com<\/a><\/div>\n <\/div>\n <\/div>\n <div class=\"contact-tile\">\n <div class=\"contact-tile-icon c-social\"><i class=\"fab fa-instagram\"><\/i><\/div>\n <div>\n <div class=\"contact-tile-label\">Social Media<\/div>\n <div class=\"contact-tile-value\">Facebook \/ Instagram<\/div>\n <\/div>\n <\/div>\n <\/div>\n\n <div class=\"hours-pill\">\n <i class=\"far fa-clock\"><\/i>\n Pawshub.hk\n <\/div>\n <\/article>\n\n <\/main>\n\n \n <footer class=\"page-footer\">\n <hr>\n <p>Last Updated: 07\/04\/2026\u2003\u00b7\u2003\u00a9 Pawshub.HK Limited All Rights Reserved<\/p>\n <\/footer>\n\n \n <button class=\"scroll-top-btn\" id=\"scrollTopBtn\" aria-label=\"Back to Top\">\n <i class=\"fas fa-arrow-up\"><\/i>\n Back to Top\n <\/button>\n\n <script>\n const scrollTopBtn = document.getElementById('scrollTopBtn');\n const readingProgress = document.getElementById('readingProgress');\n\n function onScroll() {\n const scrollY = window.scrollY;\n const docHeight = document.documentElement.scrollHeight - 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\n\t\t\t\t\t\t\t\t\t\n\n\n \n \n \u8cfc\u7269\u8207\u9001\u8ca8\u9808\u77e5 | Pawshub.HK<\/title>\n <meta name=\"description\" content=\"Pawshub.HK \u8cfc\u7269\u8207\u9001\u8ca8\u9808\u77e5\u3002\">\n <link rel=\"preconnect\" href=\"https:\/\/fonts.googleapis.com\">\n <link rel=\"preconnect\" href=\"https:\/\/fonts.gstatic.com\" crossorigin>\n <link href=\"https:\/\/fonts.googleapis.com\/css2?family=Nunito:wght@400;500;600;700;800&display=swap\" rel=\"stylesheet\">\n <link rel=\"stylesheet\" href=\"https:\/\/cdnjs.cloudflare.com\/ajax\/libs\/font-awesome\/6.5.0\/css\/all.min.css\">\n <style>\n *, *::before, *::after { margin: 0; padding: 0; box-sizing: border-box; }\n\n :root {\n --primary: #69a758;\n --primary-dark: #518a42;\n --primary-light: #e8f5e4;\n --primary-50: #f3faf1;\n --text: #222222;\n --text-secondary: #616161;\n --text-tertiary: #717171;\n --bg: #ffffff;\n --bg-gray: #f7f7f7;\n --border: #dddddd;\n --border-light: #ebebeb;\n --shadow-sm: 0 1px 2px rgba(0,0,0,0.04), 0 2px 8px rgba(0,0,0,0.02);\n --shadow-md: 0 2px 4px rgba(0,0,0,0.04), 0 8px 16px rgba(0,0,0,0.06);\n --shadow-lg: 0 4px 8px rgba(0,0,0,0.04), 0 16px 32px rgba(0,0,0,0.08);\n --radius: 12px;\n --radius-sm: 8px;\n --radius-lg: 16px;\n --radius-xl: 24px;\n --radius-pill: 9999px;\n }\n\n html {\n scroll-behavior: smooth;\n scroll-padding-top: 72px;\n }\n\n body {\n font-family: 'Nunito', -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, \"Helvetica Neue\", Arial, sans-serif;\n background: var(--bg);\n color: var(--text);\n line-height: 1.6;\n font-size: 16px;\n -webkit-font-smoothing: antialiased;\n overflow-x: hidden;\n }\n\n \/* \u9032\u5ea6\u689d *\/\n .reading-progress {\n position: fixed;\n top: 0;\n left: 0;\n height: 3px;\n background: var(--primary);\n z-index: 1100;\n width: 0%;\n transition: width 0.15s linear;\n border-radius: 0 2px 2px 0;\n }\n\n \/* \u7c98\u6027\u5c0e\u822a \u2014 Airbnb pill bar *\/\n .sticky-nav {\n position: sticky;\n top: 0;\n z-index: 1000;\n background: var(--bg);\n border-bottom: 1px solid var(--border-light);\n }\n\n .sticky-nav-inner {\n max-width: 1120px;\n margin: 0 auto;\n padding: 0 24px;\n display: flex;\n align-items: center;\n height: 64px;\n gap: 6px;\n overflow-x: auto;\n -webkit-overflow-scrolling: touch;\n scrollbar-width: none;\n }\n\n .sticky-nav-inner::-webkit-scrollbar { display: none; }\n\n .nav-pill {\n text-decoration: none;\n color: var(--text-secondary);\n font-size: 14px;\n font-weight: 600;\n white-space: nowrap;\n padding: 8px 16px;\n border-radius: var(--radius-pill);\n border: 1.5px solid transparent;\n transition: all 0.2s ease;\n }\n\n .nav-pill:hover {\n background: var(--bg-gray);\n color: var(--text);\n }\n\n .nav-pill.active {\n background: var(--text);\n color: var(--bg);\n border-color: var(--text);\n }\n\n .nav-pill-divider {\n width: 1px;\n height: 24px;\n background: var(--border-light);\n flex-shrink: 0;\n margin: 0 4px;\n }\n\n \/* Hero \u2014 Airbnb style *\/\n .hero {\n max-width: 1120px;\n margin: 0 auto;\n padding: 64px 24px 48px;\n }\n\n .hero-breadcrumb {\n display: flex;\n align-items: center;\n gap: 8px;\n margin-bottom: 32px;\n font-size: 14px;\n }\n\n .hero-breadcrumb a {\n color: var(--text-secondary);\n text-decoration: none;\n }\n\n .hero-breadcrumb a:hover { color: var(--text); text-decoration: underline; }\n\n .hero-breadcrumb .sep { color: var(--text-tertiary); font-size: 11px; }\n .hero-breadcrumb .current { color: var(--text); font-weight: 600; }\n\n .hero h1 {\n font-size: clamp(32px, 5vw, 48px);\n font-weight: 800;\n line-height: 1.1;\n color: var(--text);\n margin-bottom: 16px;\n letter-spacing: -0.02em;\n }\n\n .hero-description {\n font-size: 18px;\n color: var(--text-secondary);\n line-height: 1.6;\n max-width: 640px;\n margin-bottom: 24px;\n }\n\n .hero-updated {\n display: inline-flex;\n align-items: center;\n gap: 8px;\n font-size: 14px;\n color: var(--text-tertiary);\n }\n\n .hero-updated i { font-size: 13px; }\n\n \/* \u5167\u5bb9\u5bb9\u5668 *\/\n .content-area {\n max-width: 1120px;\n margin: 0 auto;\n padding: 0 24px 80px;\n }\n\n \/* \u7ae0\u7bc0\u5361\u7247 *\/\n .section-card {\n background: var(--bg);\n border: 1px solid var(--border-light);\n border-radius: var(--radius-lg);\n padding: 40px;\n margin-bottom: 16px;\n box-shadow: var(--shadow-sm);\n opacity: 0;\n transform: translateY(16px);\n transition: opacity 0.5s ease, transform 0.5s ease;\n }\n\n .section-card.visible {\n opacity: 1;\n transform: translateY(0);\n }\n\n .section-card:nth-child(odd) {\n \/* \u4e0d\u505a\u4ea4\u66ff\u80cc\u666f\uff0cAirbnb \u98a8\u683c\u4fdd\u6301\u4e7e\u6de8 *\/\n }\n\n .section-card-header {\n display: flex;\n align-items: flex-start;\n gap: 16px;\n margin-bottom: 8px;\n }\n\n .section-icon {\n width: 40px;\n height: 40px;\n border-radius: var(--radius-sm);\n background: var(--primary-light);\n color: var(--primary);\n display: flex;\n align-items: center;\n justify-content: center;\n font-size: 16px;\n flex-shrink: 0;\n margin-top: 2px;\n }\n\n .section-card-header-text h2 {\n font-size: 22px;\n font-weight: 700;\n color: var(--text);\n line-height: 1.3;\n letter-spacing: -0.01em;\n }\n\n .section-intro {\n font-size: 16px;\n color: var(--text-secondary);\n line-height: 1.65;\n margin-bottom: 24px;\n }\n\n \/* \u6bb5\u843d *\/\n .section-card p {\n font-size: 16px;\n color: var(--text-secondary);\n line-height: 1.7;\n margin-bottom: 16px;\n }\n\n .section-card p:last-child { margin-bottom: 0; }\n\n \/* \u5217\u8868 \u2014 Airbnb \u98a8\u683c\uff1a\u7121\u5713\u9ede\uff0c\u9760\u9593\u8ddd\u5206\u9694 *\/\n .section-card ul {\n list-style: none;\n padding: 0;\n margin: 0 0 20px;\n }\n\n .section-card ul li {\n position: relative;\n padding: 12px 0 12px 32px;\n border-bottom: 1px solid var(--border-light);\n font-size: 16px;\n color: var(--text-secondary);\n line-height: 1.7;\n }\n\n .section-card ul li:last-child { border-bottom: none; }\n\n .section-card ul > li::before {\n content: '';\n position: absolute;\n left: 8px;\n top: 20px;\n width: 8px;\n height: 8px;\n border-radius: 50%;\n background: var(--border);\n }\n\n .section-card ul ul {\n margin: 0 0 0 16px;\n }\n\n .section-card ul ul li {\n padding-left: 24px;\n border-bottom: none;\n padding-top: 6px;\n padding-bottom: 6px;\n }\n\n .section-card ul ul li::before {\n width: 5px;\n height: 5px;\n top: 14px;\n left: 6px;\n background: var(--border-light);\n }\n\n \/* \u6709\u5e8f\u5217\u8868 *\/\n .section-card ol {\n padding: 0;\n margin: 0 0 20px;\n list-style: none;\n counter-reset: steps;\n }\n\n .section-card ol li {\n position: relative;\n padding: 16px 0 16px 48px;\n border-bottom: 1px solid var(--border-light);\n font-size: 16px;\n color: var(--text-secondary);\n line-height: 1.7;\n counter-increment: steps;\n }\n\n .section-card ol li:last-child { border-bottom: none; }\n\n .section-card ol li::before {\n content: counter(steps);\n position: absolute;\n left: 0;\n top: 16px;\n width: 32px;\n height: 32px;\n background: var(--bg-gray);\n color: var(--text-secondary);\n font-family: 'Nunito', sans-serif;\n font-size: 14px;\n font-weight: 700;\n border-radius: 50%;\n display: flex;\n align-items: center;\n justify-content: center;\n }\n\n .section-card strong {\n color: var(--text);\n font-weight: 700;\n }\n\n .section-card a {\n color: var(--primary-dark);\n text-decoration: underline;\n text-underline-offset: 2px;\n text-decoration-thickness: 1px;\n transition: color 0.15s;\n }\n\n .section-card a:hover { color: var(--primary); }\n\n \/* \u5b50\u6a19\u984c *\/\n .sub-heading {\n font-size: 18px;\n font-weight: 700;\n color: var(--text);\n margin: 32px 0 12px;\n letter-spacing: -0.01em;\n }\n\n \/* \u8868\u683c \u2014 Airbnb \u5361\u7247\u5f0f *\/\n .table-card {\n border: 1px solid var(--border-light);\n border-radius: var(--radius);\n overflow: hidden;\n margin: 24px 0;\n }\n\n .table-card table {\n width: 100%;\n border-collapse: collapse;\n font-size: 15px;\n }\n\n .table-card thead th {\n background: var(--bg-gray);\n font-size: 12px;\n font-weight: 700;\n letter-spacing: 0.06em;\n text-transform: uppercase;\n color: var(--text-tertiary);\n padding: 14px 20px;\n text-align: left;\n border-bottom: 1px solid var(--border-light);\n }\n\n .table-card tbody td {\n padding: 20px;\n border-bottom: 1px solid var(--border-light);\n color: var(--text-secondary);\n vertical-align: top;\n line-height: 1.65;\n }\n\n .table-card tbody tr:last-child td { border-bottom: none; }\n\n .table-card .region-name {\n font-weight: 700;\n color: var(--text);\n }\n\n .table-card .schedule {\n font-size: 14px;\n color: var(--text-tertiary);\n }\n\n .tag-row {\n display: flex;\n flex-wrap: wrap;\n gap: 6px;\n margin-bottom: 6px;\n }\n\n .tag {\n display: inline-flex;\n align-items: center;\n gap: 5px;\n font-size: 13px;\n font-weight: 600;\n padding: 5px 12px;\n border-radius: var(--radius-pill);\n }\n\n .tag i { font-size: 11px; }\n\n .tag-green {\n background: var(--primary-light);\n color: var(--primary-dark);\n }\n\n .tag-gray {\n background: var(--bg-gray);\n color: var(--text-secondary);\n }\n\n .table-note {\n font-size: 13px;\n color: var(--text-tertiary);\n margin-top: 8px;\n }\n\n .table-note a {\n color: #25D366;\n font-weight: 600;\n text-decoration: none;\n }\n\n .table-note a:hover { text-decoration: underline; }\n\n \/* \u9280\u884c\u8cc7\u8a0a\u5361\u7247 *\/\n .bank-card {\n background: var(--bg-gray);\n border-radius: var(--radius);\n padding: 24px;\n margin: 20px 0;\n }\n\n .bank-field {\n display: flex;\n justify-content: space-between;\n align-items: center;\n padding: 14px 0;\n }\n\n .bank-field + .bank-field { border-top: 1px solid var(--border-light); }\n\n .bank-field-label {\n font-size: 14px;\n font-weight: 600;\n color: var(--text-tertiary);\n }\n\n .bank-field-value {\n font-size: 15px;\n font-weight: 700;\n color: var(--text);\n text-align: right;\n }\n\n \/* \u63d0\u793a\u6846 \u2014 Airbnb \u98a8\u683c *\/\n .callout {\n display: flex;\n gap: 14px;\n padding: 20px;\n border-radius: var(--radius);\n margin: 20px 0;\n font-size: 15px;\n line-height: 1.65;\n color: var(--text-secondary);\n }\n\n .callout-icon {\n flex-shrink: 0;\n width: 32px;\n height: 32px;\n border-radius: 50%;\n display: flex;\n align-items: center;\n justify-content: center;\n font-size: 14px;\n }\n\n .callout-info {\n background: var(--primary-50);\n border: 1px solid rgba(105,167,88,0.15);\n }\n\n .callout-info .callout-icon {\n background: var(--primary-light);\n color: var(--primary);\n }\n\n .callout-warn {\n background: #fffbeb;\n border: 1px solid rgba(217,119,6,0.15);\n }\n\n .callout-warn .callout-icon {\n background: #fef3c7;\n color: #d97706;\n }\n\n .callout-danger {\n background: #fef2f2;\n border: 1px solid rgba(220,38,38,0.12);\n }\n\n .callout-danger .callout-icon {\n background: #fee2e2;\n color: #dc2626;\n }\n\n \/* \u81ea\u53d6\u63d0\u793a *\/\n .empty-state {\n display: flex;\n align-items: center;\n gap: 14px;\n padding: 20px;\n background: var(--bg-gray);\n border-radius: var(--radius);\n color: var(--text-tertiary);\n font-size: 15px;\n }\n\n .empty-state i {\n font-size: 18px;\n color: var(--border);\n }\n\n \/* \u806f\u7d61\u65b9\u5f0f \u2014 Airbnb \u98a8\u683c *\/\n .contact-cards {\n display: grid;\n grid-template-columns: repeat(3, 1fr);\n gap: 12px;\n margin: 24px 0;\n }\n\n .contact-tile {\n border: 1px solid var(--border-light);\n border-radius: var(--radius);\n padding: 24px 20px;\n text-align: center;\n transition: box-shadow 0.2s ease, border-color 0.2s ease;\n cursor: default;\n }\n\n .contact-tile:hover {\n box-shadow: var(--shadow-md);\n border-color: var(--border);\n }\n\n .contact-tile-icon {\n width: 44px;\n height: 44px;\n border-radius: 50%;\n display: flex;\n align-items: center;\n justify-content: center;\n font-size: 18px;\n margin: 0 auto 12px;\n }\n\n .contact-tile-icon.c-whatsapp { background: #dcf8c6; color: #25D366; }\n .contact-tile-icon.c-email { background: var(--primary-light); color: var(--primary); }\n .contact-tile-icon.c-social { background: #f3e8ff; color: #7c3aed; }\n\n .contact-tile-label {\n font-size: 12px;\n font-weight: 600;\n letter-spacing: 0.04em;\n text-transform: uppercase;\n color: var(--text-tertiary);\n margin-bottom: 6px;\n }\n\n .contact-tile-value {\n font-size: 15px;\n font-weight: 600;\n color: var(--text);\n }\n\n .contact-tile-value a {\n color: var(--text);\n text-decoration: none;\n }\n\n .contact-tile-value a:hover { text-decoration: underline; color: var(--primary-dark); }\n\n .hours-pill {\n display: inline-flex;\n align-items: center;\n gap: 8px;\n margin-top: 20px;\n padding: 10px 20px;\n background: var(--bg-gray);\n border-radius: var(--radius-pill);\n font-size: 14px;\n font-weight: 600;\n color: var(--text-secondary);\n }\n\n .hours-pill i { font-size: 13px; color: var(--text-tertiary); }\n\n \/* \u5e95\u90e8 *\/\n .page-footer {\n max-width: 1120px;\n margin: 0 auto;\n padding: 0 24px 56px;\n }\n\n .page-footer hr {\n border: none;\n height: 1px;\n background: var(--border-light);\n margin-bottom: 24px;\n }\n\n .page-footer p {\n font-size: 14px;\n color: var(--text-tertiary);\n text-align: center;\n }\n\n \/* \u56de\u5230\u9802\u90e8 *\/\n .scroll-top-btn {\n position: fixed;\n bottom: 32px;\n left: 50%;\n transform: translateX(-50%) translateY(20px);\n z-index: 999;\n height: 48px;\n padding: 0 28px;\n background: var(--text);\n color: var(--bg);\n border: none;\n border-radius: var(--radius-pill);\n cursor: pointer;\n display: flex;\n align-items: center;\n gap: 10px;\n font-family: 'Nunito', sans-serif;\n font-size: 14px;\n font-weight: 700;\n box-shadow: var(--shadow-lg);\n opacity: 0;\n transition: all 0.3s ease;\n pointer-events: none;\n }\n\n .scroll-top-btn.visible {\n opacity: 1;\n transform: translateX(-50%) translateY(0);\n pointer-events: auto;\n }\n\n .scroll-top-btn:hover {\n background: #333;\n transform: translateX(-50%) translateY(-2px);\n }\n\n \/* \u97ff\u61c9\u5f0f *\/\n @media (max-width: 768px) {\n .hero { padding: 40px 20px 32px; }\n .hero h1 { font-size: 28px; }\n .hero-description { font-size: 16px; }\n\n .content-area { padding: 0 16px 72px; }\n\n .section-card {\n padding: 28px 24px;\n border-radius: var(--radius);\n }\n\n .section-card-header h2 { font-size: 20px; }\n .sub-heading { font-size: 17px; }\n\n .section-card ul li,\n .section-card ol li,\n .section-card p { font-size: 15px; }\n\n .contact-cards {\n grid-template-columns: 1fr;\n gap: 8px;\n }\n\n .contact-tile {\n display: flex;\n align-items: center;\n gap: 14px;\n text-align: left;\n padding: 18px 20px;\n }\n\n .contact-tile-icon { margin: 0; flex-shrink: 0; }\n\n .table-card thead th,\n .table-card tbody td { padding: 14px 16px; font-size: 14px; }\n\n .bank-card { padding: 18px; }\n .bank-field { font-size: 14px; }\n\n .callout { padding: 16px; font-size: 14px; }\n\n \/* \u624b\u6a5f\u7aef\u8868\u683c\u5361\u7247\u5316 *\/\n .table-card thead { display: none; }\n .table-card tbody,\n .table-card tbody tr,\n .table-card tbody td {\n display: block;\n width: 100%;\n }\n\n .table-card tbody tr {\n padding: 16px;\n }\n\n .table-card tbody tr + tr {\n border-top: 1px solid var(--border-light);\n }\n\n .table-card tbody td {\n border: none;\n padding: 3px 0;\n }\n\n .table-card tbody td::before {\n display: block;\n font-size: 11px;\n font-weight: 700;\n letter-spacing: 0.06em;\n text-transform: uppercase;\n color: var(--text-tertiary);\n margin-bottom: 3px;\n }\n\n .table-card tbody td:nth-of-type(1)::before { content: \"\u5730\u5340\"; }\n .table-card tbody td:nth-of-type(2)::before { content: \"\u9001\u8ca8\u6642\u6bb5\"; }\n .table-card tbody td:nth-of-type(3)::before { content: \"\u904b\u8cbb\u8a73\u60c5\"; }\n\n .scroll-top-btn {\n bottom: 24px;\n padding: 0 24px;\n height: 44px;\n font-size: 13px;\n }\n }\n\n @media (prefers-reduced-motion: reduce) {\n *, *::before, *::after {\n animation-duration: 0.01ms !important;\n transition-duration: 0.01ms !important;\n }\n html { scroll-behavior: auto; }\n .section-card { opacity: 1; transform: none; }\n }\n\n :focus-visible {\n outline: 2px solid var(--primary);\n outline-offset: 2px;\n border-radius: 4px;\n }\n <\/style>\n<\/head>\n<body>\n\n <div class=\"reading-progress\" id=\"readingProgress\" role=\"progressbar\" aria-label=\"Last Updated: 07\/04\/2026 \u00b7 \u00a9 Pawshub.HK Limited All Rights Reserved\"><\/div>\n\n \n <nav class=\"sticky-nav\" aria-label=\"Page Navigation\">\n <div class=\"sticky-nav-inner\">\n <a href=\"#sec-order\" class=\"nav-pill\">Ordering Process<\/a>\n <span class=\"nav-pill-divider\"><\/span>\n <a href=\"#sec-payment\" class=\"nav-pill\">Payment Methods<\/a>\n <span class=\"nav-pill-divider\"><\/span>\n <a href=\"#sec-delivery\" class=\"nav-pill\">Delivery Arrangements<\/a>\n <span class=\"nav-pill-divider\"><\/span>\n <a href=\"#sec-pickup\" class=\"nav-pill\">Self-Collection<\/a>\n <span class=\"nav-pill-divider\"><\/span>\n <a href=\"#sec-receive\" class=\"nav-pill\">Delivery Instructions<\/a>\n <span class=\"nav-pill-divider\"><\/span>\n <a href=\"#sec-return\" class=\"nav-pill\">Returns and Exchanges<\/a>\n <span class=\"nav-pill-divider\"><\/span>\n <a href=\"#sec-contact\" class=\"nav-pill\">Contact Us<\/a>\n <\/div>\n <\/nav>\n\n \n <header class=\"hero\" id=\"top\">\n <div class=\"hero-breadcrumb\">\n <a href=\"#\">Home<\/a>\n <span class=\"sep\"><i class=\"fas fa-chevron-right\"><\/i><\/span>\n <span class=\"current\">Shopping & Delivery Information<\/span>\n <\/div>\n <h1>Shopping & Delivery Information<\/h1>\n <p class=\"hero-description\">Welcome to Pawshub.HK! We are dedicated to providing high-quality products and convenient services for you and your furry companion.<\/p>\n <div class=\"hero-updated\">\n <i class=\"far fa-clock\"><\/i>\n Last Updated: April 7, 2026\n <\/div>\n <\/header>\n\n \n <main class=\"content-area\">\n\n \n <article class=\"section-card\" id=\"sec-order\">\n <div class=\"section-card-header\">\n <div class=\"section-icon\"><i class=\"fas fa-bag-shopping\"><\/i><\/div>\n <div class=\"section-card-header-text\"><h2>Ordering Process<\/h2><\/div>\n <\/div>\n <ul>\n <li><strong>Website Ordering<\/strong> \u2014 Customers can browse and purchase desired products 24 hours a day through our website. Simply add items to your shopping cart, follow the on-screen instructions to fill in delivery details, and select a payment method.<\/li>\n <li><strong>Order Confirmation<\/strong> \u2014 Once an order is submitted, the system will automatically send an \"Order Confirmation Email\" to your email address. If you do not receive it, please check your spam folder or contact our customer service team.<\/li>\n <li><strong>Stock Information<\/strong> \u2014 All orders are subject to inventory availability. In the event of a stock shortage, we will contact you via email or WhatsApp as soon as possible to arrange a refund or product replacement.<\/li>\n <\/ul>\n <\/article>\n\n \n <article class=\"section-card\" id=\"sec-payment\">\n <div class=\"section-card-header\">\n <div class=\"section-icon\"><i class=\"fas fa-credit-card\"><\/i><\/div>\n <div class=\"section-card-header-text\"><h2>Payment Methods<\/h2><\/div>\n <\/div>\n <p class=\"section-intro\">We offer a variety of secure and convenient payment methods for your selection.<\/p>\n <ul>\n <li><strong>Online Credit Card<\/strong> \u2014 Supported cards include Visa, MasterCard, and American Express.<\/li>\n <li>\n <strong>Bank Transfer \/ ATM<\/strong> \u2014 Please transfer the payment to the following bank account and upload the receipt after payment:\n <div class=\"bank-card\">\n <div class=\"bank-field\">\n <span class=\"bank-field-label\">Bank<\/span>\n <span class=\"bank-field-value\">DBS Bank (Hong Kong)<\/span>\n <\/div>\n <div class=\"bank-field\">\n <span class=\"bank-field-label\">Account Number<\/span>\n <span class=\"bank-field-value\">016-478-794-988-3539<\/span>\n <\/div>\n <div class=\"bank-field\">\n <span class=\"bank-field-label\">Account Name<\/span>\n <span class=\"bank-field-value\">Pawshub.HK Limited<\/span>\n <\/div>\n <\/div>\n <\/li>\n <\/ul>\n <\/article>\n\n \n <article class=\"section-card\" id=\"sec-delivery\">\n <div class=\"section-card-header\">\n <div class=\"section-icon\"><i class=\"fas fa-truck-fast\"><\/i><\/div>\n <div class=\"section-card-header-text\"><h2>Delivery Arrangements<\/h2><\/div>\n <\/div>\n <p class=\"section-intro\">We primarily engage third-party logistics companies (e.g., SF Express, Hongkong Post, or local couriers) to deliver your orders.<\/p>\n\n <h3 class=\"sub-heading\">Delivery Areas & Shipping Fees<\/h3>\n\n <div class=\"table-card\">\n <table>\n <thead>\n <tr>\n <th>Area<\/th>\n <th>Delivery Time Slot<\/th>\n <th>Shipping Fee Details<\/th>\n <\/tr>\n <\/thead>\n <tbody>\n <tr>\n <td><span class=\"region-name\">Hong Kong Island \/ Kowloon \/ New Territories<\/span><\/td>\n <td class=\"schedule\">Monday to Saturday<br>(Except Public Holidays)<\/td>\n <td>\n <div class=\"tag-row\">\n <span class=\"tag tag-green\"><i class=\"fas fa-check\"><\/i> Free shipping on orders over HK$300<\/span>\n <span class=\"tag tag-gray\"><i class=\"fas fa-tag\"><\/i> Under HK$$30<\/span>\n <\/div>\n <p class=\"table-note\">Unless the product is clearly marked as including shipping fees<\/p>\n <\/td>\n <\/tr>\n <tr>\n <td><span class=\"region-name\">Remote Areas \/ Outlying Islands<\/span><\/td>\n <td class=\"schedule\">Monday to Saturday<br>(Except Public Holidays)<\/td>\n <td>Remote areas (e.g., Discovery Bay, Tung Chung, Ma Wan, etc.) are subject to an additional surcharge. Please refer to the checkout page for details.<\/td>\n <\/tr>\n <tr>\n <td><span class=\"region-name\">SF Station \/ Locker<\/span><\/td>\n <td class=\"schedule\">Subject to SF Express operating hours<\/td>\n <td>\n Delivery to SF Express service points or SF Lockers across Hong Kong is available, with shipping fees calculated the same as for home delivery.\n <p class=\"table-note\"><a href=\"tel:+85297626205\"><i class=\"fab fa-whatsapp\"><\/i> WhatsApp 9762 6205<\/a> Specified Delivery Method<\/p>\n <\/td>\n <\/tr>\n <\/tbody>\n <\/table>\n <\/div>\n\n <div class=\"callout callout-warn\">\n <div class=\"callout-icon\"><i class=\"fas fa-circle-info\"><\/i><\/div>\n <div>If an order includes large or overweight items (e.g., cat litter, large bags of food), shipping fees may be adjusted. The specific amount will be displayed on the checkout page.<\/div>\n <\/div>\n\n <h3 class=\"sub-heading\">Delivery Time<\/h3>\n <ul>\n <li><strong>Estimated Delivery Time<\/strong> \u2014 After payment confirmation, orders are generally delivered within 1\u20133 working days (remote areas may require an additional 1\u20132 days).<\/li>\n <li><strong>Order Cut-off Time<\/strong> \u2014 Orders with payment confirmed before 12:00 PM daily will be dispatched on the next working day; subsequent orders will be processed accordingly.<\/li>\n <\/ul>\n\n <h3 class=\"sub-heading\">Adverse Weather Arrangements<\/h3>\n <p>To ensure the safety of logistics personnel, delivery arrangements during adverse weather are as follows:<\/p>\n <div class=\"callout callout-danger\">\n <div class=\"callout-icon\"><i class=\"fas fa-triangle-exclamation\"><\/i><\/div>\n <div><strong>Tropical Cyclone Warning Signal No. 8 or Above \/ Black Rainstorm Warning<\/strong> \u2014 If the signal is hoisted before the order cut-off time, delivery and dispatch services will be suspended for the day, and orders will be deferred to the next working day.<\/div>\n <\/div>\n <\/article>\n\n \n <article class=\"section-card\" id=\"sec-pickup\">\n <div class=\"section-card-header\">\n <div class=\"section-icon\"><i class=\"fas fa-store\"><\/i><\/div>\n <div class=\"section-card-header-text\"><h2>Self-Pickup Service<\/h2><\/div>\n <\/div>\n <div class=\"empty-state\">\n <i class=\"fas fa-circle-xmark\"><\/i>\n <span>We currently do not offer in-store pickup services.<\/span>\n <\/div>\n <\/article>\n\n \n <article class=\"section-card\" id=\"sec-receive\">\n <div class=\"section-card-header\">\n <div class=\"section-icon\"><i class=\"fas fa-box-open\"><\/i><\/div>\n <div class=\"section-card-header-text\"><h2>Receiving Goods Notes<\/h2><\/div>\n <\/div>\n <p class=\"section-intro\">To protect your rights, please take note of the following when signing for your goods.<\/p>\n <ol>\n <li><strong>On-site Verification<\/strong> \u2014 Please inspect the items upon delivery whenever possible. If the packaging is damaged, leaking, or shows signs of tampering, notify the delivery personnel immediately and refuse acceptance, then contact us for follow-up.<\/li>\n <li><strong>Dry \/ Wet Food Inspection<\/strong> \u2014 Upon receiving pet food, please check that the packaging is intact and that the product is within its expiration date.<\/li>\n <li><strong>Incorrect Delivery<\/strong> \u2014 If the items received do not match the order, please retain the original packaging and products, and contact us within 3 days to arrange a replacement.<\/li>\n <\/ol>\n <\/article>\n\n \n <article class=\"section-card\" id=\"sec-return\">\n <div class=\"section-card-header\">\n <div class=\"section-icon\"><i class=\"fas fa-arrow-rotate-left\"><\/i><\/div>\n <div class=\"section-card-header-text\"><h2>Return & Exchange Policy<\/h2><\/div>\n <\/div>\n <p class=\"section-intro\">Due to the nature of pet supplies (especially food and hygiene products), no returns or exchanges are accepted except under the following circumstances.<\/p>\n <ul>\n <li>except under the following circumstances:<\/li>\n <li>The product has quality issues (e.g., unopened packaging but spoiled contents).<\/li>\n <li>The product is severely damaged during transportation.<\/li>\n <\/ul>\n\n <h3 class=\"sub-heading\">Return and Exchange Process<\/h3>\n <p>If the above return conditions are met, please contact us within 3 working days of receiving the goods, providing your order number and photos of the items. After verification, we will arrange a reshipment or refund.<\/p>\n\n <div class=\"callout callout-info\">\n <div class=\"callout-icon\"><i class=\"fas fa-envelope\"><\/i><\/div>\n <div>of receiving the goods, and provide the order number and product photos. After verification, we will arrange a replacement or refund.<a href=\"mailto:support@pawshubhk.com\">support@pawshubhk.com<\/a><br>Email:<a href=\"tel:+85297626205\">+852 9762 6205<\/a><\/div>\n <\/div>\n\n <div class=\"callout callout-danger\">\n <div class=\"callout-icon\"><i class=\"fas fa-triangle-exclamation\"><\/i><\/div>\n <div><strong>Special Notice<\/strong> \u2014 Returns or exchanges will not be accepted if the pet dislikes the flavor or if the product is damaged due to the owner\u2019s negligence.<\/div>\n <\/div>\n <\/article>\n\n \n <article class=\"section-card\" id=\"sec-contact\">\n <div class=\"section-card-header\">\n <div class=\"section-icon\"><i class=\"fas fa-headset\"><\/i><\/div>\n <div class=\"section-card-header-text\"><h2>Contact Us<\/h2><\/div>\n <\/div>\n <p class=\"section-intro\">For any inquiries regarding shopping or delivery, please feel free to contact us through the following channels.<\/p>\n\n <div class=\"contact-cards\">\n <div class=\"contact-tile\">\n <div class=\"contact-tile-icon c-whatsapp\"><i class=\"fab fa-whatsapp\"><\/i><\/div>\n <div>\n <div class=\"contact-tile-label\">WhatsApp<\/div>\n <div class=\"contact-tile-value\"><a href=\"tel:+85297626205\">+852 9762 6205<\/a><\/div>\n <\/div>\n <\/div>\n <div class=\"contact-tile\">\n <div class=\"contact-tile-icon c-email\"><i class=\"fas fa-envelope\"><\/i><\/div>\n <div>\n <div class=\"contact-tile-label\">For any inquiries regarding shopping or delivery, please feel free to contact us via:<\/div>\n <div class=\"contact-tile-value\"><a href=\"mailto:support@pawshubhk.com\">support@pawshubhk.com<\/a><\/div>\n <\/div>\n <\/div>\n <div class=\"contact-tile\">\n <div class=\"contact-tile-icon c-social\"><i class=\"fab fa-instagram\"><\/i><\/div>\n <div>\n <div class=\"contact-tile-label\">Social Media<\/div>\n <div class=\"contact-tile-value\">Facebook \/ Instagram<\/div>\n <\/div>\n <\/div>\n <\/div>\n\n <div class=\"hours-pill\">\n <i class=\"far fa-clock\"><\/i>\n Pawshub.hk\n <\/div>\n <\/article>\n\n <\/main>\n\n \n <footer class=\"page-footer\">\n <hr>\n <p>Last Updated: 07\/04\/2026\u2003\u00b7\u2003\u00a9 Pawshub.HK Limited All Rights Reserved<\/p>\n <\/footer>\n\n \n <button class=\"scroll-top-btn\" id=\"scrollTopBtn\" aria-label=\"Back to Top\">\n <i class=\"fas fa-arrow-up\"><\/i>\n Back to Top\n <\/button>\n\n <script>\n const scrollTopBtn = document.getElementById('scrollTopBtn');\n const readingProgress = document.getElementById('readingProgress');\n\n function onScroll() {\n const scrollY = window.scrollY;\n const docHeight = document.documentElement.scrollHeight - 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